Cancellation Policy

Should you wish to cancel your order, please contact our Customer Service Team via e-mail at inquiry@gcregalo.com. No cancellation fees apply.

However, once an order has been dispatched or received by the customer or nominated gift recipient, such cancellation will result in a cancellation fee and the vouchers (If already received by the customer or nominated gift recipient) must be returned to Sodexo according to the guidelines to be provided to you by the Customer Service Team. The cancellation fee shall cover the costs incurred in processing your order. The money will be refunded back on the credit card/debit card used for payment.

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